Please include the test result when resorting for email support.ġ.Is 'USB PnP Audio Device' seen by your Windows or Mac or is recognized as unknown device?įor the latest Windows users, in order to access the sound setting, please right-click the speaker icon at the bottom right-choose 'Sound'-click 'Sound Control Panel' at the upper right of the pop-up window.Ģ.If computer sees it as unknown device, have you test out on a different computer? Tried to update and reinstall the unknown driver for a few times on the same computer?ģ.If it's recognized, is what you want to do is to hear mic playthrough you computer speaker? (Enabling system monitoring feature on Windows or using Quicktime Player on Mac). Self Troubleshoot before proceed any further.
